Customer Service Strategies In A Digital World

In today’s competitive business world, entities are struggling hard to maintain their prominence in the market. Therefore, their advice and consultancy can vastly help business travel the way to success confidently. Well this involves commentary about outsourcing and off-shoring (which of course are key facets of globalisation) are enabled by distributed provision and consumption of services, as is ‘in-sourcing’ whereby organisations offer new services to the outside world based on capabilities they’ve developed for their internal operations. But, before you make a move, it is important to know & understand that there are already a million of applications on stores and are offering tremendous services.

Additionally, newer technologies such as service-oriented architectures (SOA), virtualization , cloud computing , portal frameworks , grid architectures , and mashups within an organization make troubleshooting and monitoring of business services very difficult. This service exploits the knowledge hidden in historic data of resolved service …

Customer Service Is King ~ Other Business Services

Read about the service changes that may impact Centrelink Business Online Services and Child Support Business Online Services. Many businesses will tell you how important a customer is within their business, explaining that this is why they are in business or it is their number one goal or priority to service these customers yet many of these same businesses will de-employ staff, fail to initiate customer service improvement plans and also state that customers demands or complaints are unjustified.

This post will delve into OSB internals, the problem associated with usage of Service Callout under high loads, diagnosing it via thread dump and heap dump analysis using tools like ThreadLogic and OQL (Object Query Language) and resolving it. The first section in the series will mainly cover the threading model used internally by OSB for implementing Route Vs. Service Callouts.

The portal has been initiated by the French Building Federation …